Traditionally the major players have dominated the ticket fulfillment arena in the United States, however it is widely known that because of their virtual monopoly sometimes their information and service is not as good as it should be. With this in mind Entertainment-Link was conceived as a service that would be completely customer oriented delivering hard to get discount information, quality content and offer a community based environment where the user can purchase tickets to events too.
We needed to create a content engine that would deliver quality information to visitors quickly so that they can find what they are looking for quickly.
The Admin Management section needed to simplify the data entry process for Entertainment-Link’s staff as well as act as a complete content management tool. We constructed the database utilizing an SQL platform as well as XML components with the view to extracting data from existing content engines in the future as Entertainment-Link expands.
Entertainment Link has achieved it’s goal and is a bustling membership community for event ticket buyers, a virtual “town square” where ticket buyers exchange valuable information.
The application combines basic event listings with Member-supplied content, including available discounts and value packages, Members’ event reviews, Members’ service ratings for ticket sources, etc.
Entertainment-Link is available as both a Web service and a phone service. The telephone service will feature an Internet Voice Portal, a voice activated service that allows visitors to browse the Web from any telephone using only voice commands.
Entertainment -Link provides access to events across multiple genres, including Broadway, Other Theater, family events, music, performing arts and sports.